Data and Deletion

Delete your account and account-service data

1. Open Settings in the app.
2. Open Account.
3. Select Delete account.
4. Read what will be deleted and confirm.

This removes your account, sign-in sessions, synced study history, friend requests and friendships, leaderboard profile, coins, furniture and associated APNs device tokens from the account service. It does not delete local device data or automatically cancel Apple subscriptions. Manage subscriptions in your Apple account's subscription settings.

Clear local device data

1. Open Settings in the app.
2. Open Privacy and data.
3. Select Clear local data.
4. Confirm in the system dialog.

This deletes study progress, coins, furniture, cat states and related settings from the device. It is separate from deleting your server account. Uninstalling the app also removes local data in its container; copies in system backups follow Apple or the relevant platform's backup rules.

Requests about support emails

To access, correct or delete an email previously sent to support, send a request from the original email address to support@mocavoca.com. Include the original subject or approximate date. We will verify the request against the email before processing it.

Website access records

Website access logs are retained as needed for security and troubleshooting and cleared according to the server's log-rotation settings.